Client Overview

‍Eneco is a leading European energy company, committed to accelerating the energy transition by delivering sustainable products and services to millions of households and businesses. To support this mission, Eneco required a smarter way to connect customer and service location data with the growing portfolio of energy products and services.

The Challenge

‍Eneco wanted to give its teams a smarter way to connect the right products and services with the right customers, based on their service locations across the Netherlands. To do this, they needed a platform that could bring together data from multiple systems—including internal sources and external public APIs—and then make that information easily available to business-critical platforms like Microsoft Dynamics ERP and CRM. The real challenge was simplifying this process into a scalable solution that ensured accurate, real-time matching of products to customers, while also keeping integration seamless for their internal sales and service teams.

The Solution

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Digitalis.io worked with Eneco to design and implement a modern data service platform, built to be both flexible and future-ready. At its heart was a clean, OpenAPI-based application layer that exposed Eneco’s product-location matching capabilities to internal sales and service teams.

Key elements included:

• Cassandra for highly scalable, resilient data storage
• Elasticsearch for fast indexing and complex search across service-location/product data
• Integration with a publicly accessible API to enrich Eneco’s insight with external datasets
• A unified OpenAPI-based API that made it simple for Eneco’s ERP, CRM, and other downstream systems to consume accurate product-location matches in real time

This architecture streamlined the flow of data from multiple systems, ensuring sales teams had the right information at their fingertips, instantly.

The Outcome

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The new platform gave Eneco an easy-to-use, API-driven solution that ensures every customer can be matched with the right products and services instantly. By combining Cassandra for reliable data storage, Elasticsearch for fast searching, and OpenAPI for clean integration, the platform delivers accurate results directly into ERP, CRM, and other downstream systems. For Eneco, this means sales and service teams now have the right information at their fingertips, helping them serve customers more efficiently while laying a strong, flexible foundation for future growth in sustainable energy solutions.

By combining scalable technology with Eneco’s customer-first approach, Digitalis.io delivered a platform that not only solves today’s challenges but also positions Eneco to accelerate its role in the energy transition.

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