Privacy Policy

Digitalis Privacy Policy

This website is operated by digitalis.io Limited. We take your privacy and data security very seriously. Please read this policy carefully, as it contains important information about:

  • Who we are
  • How and why we collect, store, use, and share personal information
  • Your rights in relation to your personal information
  • How to contact us and supervisory authorities if you have a complaint

Who We Are

digitalis.io Limited (‘we’ or ‘us’) collects, uses, and is responsible for certain personal information about you. We are regulated under the General Data Protection Regulation (GDPR), which applies across the European Union and the United Kingdom. We act as the ‘controller’ of your personal information for the purposes of these laws.

Our website address: https://digitalis.io

The Personal Information We Collect and Use

a) Personal information you provide to us

We collect the following personal information:

  • Name
  • Email address
  • Phone number

Examples of collection: When you submit a Contact Us form or sign up for our newsletter.

b) Personal information about third parties

If you provide information about another person, you confirm that you have their consent to act on their behalf regarding:

  • Consent to the processing of their personal data
  • Receipt of data protection notices
  • Consent to the transfer of their personal data abroad

c) Cookies and similar technologies

A cookie is a small text file placed on your device when you access our website. We also use web beacons, action tags, local shared objects, and single-pixel gifs to monitor user actions and activities. We use these technologies to:

  • Monitor website usage
  • Collect aggregated or statistical information (not individually identifiable)
  • Improve our website and services

First-time users: On your first visit, we will ask for your consent to use cookies. You can opt out or set your browser to refuse cookies at any time. Note: Some website features may not function if you disable cookies.

Third-party cookies: Some cookies may be owned and controlled by third parties, who may also collect personal information about you.

Further information: See our Website Cookie Policy. For general information on cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

How We Use Your Personal Information

We collect and use your information for the following purposes:

  • To understand and respond to your requests
  • To improve our website, features, documentation, and content
  • To promote our business, products, and services (via the website, events, marketing, conferences, meet-ups, etc.)

Who Your Information May Be Shared With

We may share your information with:

  • Law enforcement agencies in connection with investigations to prevent unlawful activity

We do not share your personal information with other third parties for marketing or commercial purposes.

Marketing

We may send you information about products, services, offers, competitions, and business news by post, email, phone, text, or automated call.

Opt-in: We will ask for your consent to send marketing messages when you first provide contact information (e.g., on purchase, newsletter sign-up, competition entry).

Opt-out: You can opt out of marketing at any time (see ‘Your Rights’ below). If you have questions or are receiving unwanted messages, contact us using the details below.

Whether Personal Information Must Be Provided

You are not required to provide personal information to us at any time.

How Long We Keep Your Personal Information

We retain your personal information for the following periods:

  • Name, email address, and phone number: 6 years (to comply with UK law)
  • Retention periods are no longer than necessary in each case

Lawful Basis for Processing

We rely on the following lawful bases for processing your personal information:

  • Consent
  • Contract

Consequences of Our Use of Your Personal Information

We may contact you for marketing purposes if you have given consent.

Keeping Your Information Secure

We have robust security measures to prevent accidental loss, unauthorized access, or misuse of your personal information. Access is limited to those with a genuine business need.

Security measures include:

  • Secure systems with access controls
  • ISO 27001 certification (information security management)
  • Procedures for handling suspected data breaches
  • Notification of breaches to you and regulators as required by law

Internet security: While we take all reasonable steps to secure your data, the internet is not entirely secure. We cannot guarantee the security or integrity of data transferred over the internet. If you have concerns, please contact us.

Transfers of Your Information Out of the EEA

We may transfer your personal data to the following countries outside the European Economic Area (EEA):

  • USA
  • UK

These transfers are made for the purpose of hosting data on cloud services. We ensure that any country or organization receiving your data provides an adequate level of protection, either through EU adequacy decisions or appropriate safeguards.

We do not transfer your personal data to organizations governed by public international law or set up under international agreements, unless required by law.

Children and Consent

We take reasonable steps to verify that users are over 13 years old and sufficiently informed to give valid consent. If not, parental consent is required.

Your Rights Under GDPR

You have the following rights:

  • Fair and transparent processing
  • Access to your personal information
  • Correction of mistakes
  • Erasure of your data in certain situations
  • Data portability (receive your data in a machine-readable format and transmit it to a third party)
  • Object to direct marketing
  • Object to automated decision-making
  • Restrict processing in certain circumstances
  • Claim compensation for breaches of data protection laws

How to exercise your rights:

  • Email, call, or write to us
  • Provide sufficient information to identify you
  • Provide proof of identity
  • Specify the information your request relates to

Unsubscribe options: We may provide unsubscribe buttons or links. Note that it may take some time to process your request.

How to Complain

We aim to resolve any concerns you have about your information. You also have the right to lodge a complaint with a supervisory authority in your country of residence or where the alleged infringement occurred.

UK supervisory authority: Information Commissioner’s Office (https://ico.org.uk/concerns/ or telephone: 0303 123 1113)

Changes to This Policy

This policy was published on 14/02/2025 and last updated on 14/02/2025.

We may change this policy from time to time. Check this page occasionally to ensure you are aware of the latest version. We will notify users of changes via a notice on the website header.

Contact Us

If you have questions about this policy or the information we hold about you, please contact us:

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