Always-On Operations · 24×7 Support · ISO 27001 Certified

24×7 Fully Managed Service
your digital lifeline

Total operational peace of mind. We take full responsibility for your technology platforms, simplifying your IT operations and keeping your systems performing seamlessly with minimal downtime, day and night.

Talk to our team → See what's included
Cloud · On-Premises · Hybrid
Key Features

Your platforms, run for you around the clock

01 · Monitoring

Continuous Monitoring & Management

Our expert team proactively monitors your systems around the clock, catching and resolving issues before they impact your business.

  • Real-time health checks
  • Proactive issue detection
  • Around-the-clock coverage
02 · Change

Change Management

We implement controlled changes to your IT environment, minimising risk and optimising performance while maintaining stability.

  • Risk-assessed changes
  • Scheduled maintenance windows
  • Tested rollback plans
03 · Incidents

Incident Management

Our rapid-response team is always on standby to triage and resolve incidents quickly, keeping your operations on track.

  • Defined severity levels
  • Rapid triage & resolution
  • Clear escalation paths
04 · Compliance

Compliance & Security

We keep your platforms patched, hardened and audit-ready, aligned to your compliance obligations under ISO 27001-certified practices.

  • Patch & vulnerability management
  • Access control & audit trails
  • Security hardening
05 · Flexibility

Scalability & Flexibility

Our agile approach adapts to your evolving needs, supporting growth with scalable solutions and flexible service levels.

  • Elastic scaling
  • Flexible service levels
  • Forward capacity planning
06 · Get Started

Ready to hand off the 24×7 burden?

Talk to our team about a fully managed service tailored to your platforms, processes and compliance requirements.

Talk to our team →
What's Included

Everything in a Digitalis managed engagement

One team, one operating model, full ownership of the day-to-day, so you can focus on your core business.

24×7 Incident Support
Monitoring & Alerting
Patch Management
Disaster Recovery
Security
Capacity Management
Process Integration
Tooling
DBA / SRE Services
SLA Adherence
How It Works

From handover to always-on operations

01
Onboard

Transition & discovery

We learn your platforms, runbooks and processes, and take them under management with zero disruption.

02
Monitor

Continuous oversight

24×7 monitoring and alerting across your stack, with proactive detection before issues bite.

03
Respond

Incident response

Rapid triage, resolution and clear escalation against agreed severities and service levels.

04
Optimise

Tune & harden

Patching, capacity planning, security hardening and continuous improvement.

05
Report

Full transparency

Regular service reviews and reporting, you always know exactly what's happening.

Minimal downtime Predictable cost Proactive detection Faster resolution Expert oversight
Where Are You Today?

Tell us where you are, we'll show you the next step

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Stretched team

"My team is firefighting instead of building"

Your engineers are stuck keeping the lights on. We take operations off their plate, 24×7, so they can get back to delivery.

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Out-of-hours gaps

"We can't cover nights and weekends"

You need always-on coverage without building a follow-the-sun team. We provide it as a service.

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Reliability

"We've had one too many incidents"

You need proactive monitoring and a structured, rapid incident response with clear escalation.

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Growth

"We're scaling fast"

Your platforms need to grow without growing your ops headcount. We scale the service with you.

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Compliance

"We need to prove compliance"

You need patching discipline, audit trails and ISO 27001-certified practices baked into operations.

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Not sure

"I'm not sure what we need"

Tell us your setup and we'll map the right level of managed service. One conversation is all it takes.

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Why It's Safe Hands

Built on trusted foundations

ISO 27001Security certified
24×7 SupportAlways-on operations
Cloud AgnosticAWS · Azure · GCP · On-Prem
No Lock-InOpen-source first
One PartnerStrategy to operations
The Benefits

Why teams choose our managed service

Predictable, flexible terms and expert oversight, proactive monitoring, rapid incident response and continuous optimisation, so you can focus on your core business.

01 · Cost

Reduced Total Cost of Ownership

Optimise your IT budget with an efficient, proactive model, fewer incidents and less firefighting mean lower operational cost.

02 · Expertise

Expertise & Experience

Leverage the deep knowledge and proven best practices of seasoned professionals, your environment in expert hands.

03 · Focus

Focus on Core Business

Free your internal teams to concentrate on strategic initiatives while we handle the day-to-day management of your systems.

04 · Tailored

Customizable Service Levels

Services tailored to your requirements with the right level of support, and predictable, flexible terms that scale as you grow.

Testimonials

What our clients say

“Digitalis provide a very professional service to Allied Irish Banks and continuously demonstrate their expertise in Apache Cassandra and Apache Kafka in the service they have provided and continue to provide.”

Kevin Callanan, Allied Irish Banks
Core Platform Manager

“Our work experience with digitalis.io feels more like a partnership than a consultancy company, and that shows in all the things that matter: availability, dedication, hands-on expertise and ownership.”

Yaron Amir, Outbrain
Operations Big Data Team Leader

“Digitalis professionals mentored and supported us throughout a complex migration, with full devotion and always available with quick solutions, leading to a successful delivery in a short time and high quality.”

Avi Kalvo, Zooz
DevOps Engineer

“We needed to upgrade several Cassandra versions sequentially, including a major version and SSTable upgrade, across all clusters and regions. It went smoothly despite the automation complexity. I felt confident in the quality and assistance.”

Yuval Dror, Anodot
Director of Engineering
Get in Touch

Ready to hand off the 24×7 burden?

Talk to our team about a fully managed service tailored to your platforms, processes and compliance requirements, and get total operational peace of mind.

Contact Digitalis →
Operational resilience

Resilience you can evidence to auditors and customers

For regulated firms, 24×7 cover has to come with proof. Our information security is ISO 27001 certified, our continuity plans are rehearsed and tested, and our ICT risk controls are aligned with DORA. See Why Digitalis.

Assess before we take over

A health check of configuration, capacity, backups and security comes first, then we agree runbooks, alerting and escalation with your team.

Take over a platform someone else built

We learn your platforms, runbooks and processes, then take them under management with zero disruption.

Keep platforms current

Patching, upgrades and capacity changes run through controlled change management, with tested backups and recovery behind every change.

Support your DORA obligations

DORA requires EU financial entities to manage the ICT risk of third parties that run critical systems. Our DORA-aligned controls give your third-party risk team the evidence it needs.